Q: What is a SIM card?
A: A SIM (Subscriber Identity Module) is a small memory chip that fits into some kinds of cell phones (GSM). The SIM carriers your phone number, carrier information, address book and other data. When you get a new phone, you simply take this memory chip out of your old phone and put it in your new phone (assuming the phone is not 'locked' to a different carrier). You can also use a different carrier and phone number in your current phone by putting a different chip in (again, assuming your current phone is unlocked).
Q: What is a GSM phone?
A: GSM phones use the GSM network and have a SIM card in them. The card carries your data, such as your phone book, your number and carrier information. You can switch the SIM card to another compatible phone and all your data, your number, and your cell phone plan, can be used on that phone. Likewise, a different SIM card can be used in your phone, with different data, or with a different carrier (assuming your phone is unlocked). Phones from T-Mobile and AT&T are GSM.
Q: What is Bluetooth?
A: Bluetooth is a wireless networking technology that replaces cables. If you have a Bluetooth phone and Bluetooth handsfree headset, you can use the headset to make you calls and you don't have to have a cable between the phone and headset. The devices communicate wirelessly. Other uses include hands free car sets, syncing data between your cell phone and computer, sending images to your computer, etc.
Q: Can I use my phone outside my home country?
A: Most of our phones are world phones and should work with no problem. Please check with your carrier for applicable roaming rates.
Q: Why doesn't my battery stay charged as long as it used to?
A: Most modern cell phones use lithium ion batteries. They last about 400 recharge cycles, and gradually lose their ability to recharge sufficiently. If your phone is a couple of years old and the battery isn't charging up well, it may be time for a new one...
Q: What are the health risks of using a cell phone?
A: First of all, don't use your cell phone when driving, because as health risks go, that's the major one. As for cancer or other similar health risks, there is currently no scientific proof that there is a risk. There are some studies that suggest possible risk, and other studies that show those are wrong. So what do you do? You may be able to reduce the strength and duration of your exposure to electromagnetic and high frequency fields by limiting the time you spend on a cell phone, and some suggest using a hands free kit helps by keeping the high powered cell phone transmitter farther away from your head.
Q: How can I get better signal in my home or office?
A: In an office environment, you might look into getting a cell phone signal repeater.
Q: Should I turn my phone of when recharging it?
A: You can, but you don't need too. You can leave it on and take/make calls while it's charging with no ill effects. I know, I've seen that email too... the one that says the phone will blow up. That's an urban legend that gets passed around by email.
Q: What is the maximum capacity in the verykool phones for an external memory card?
A: Up to 2 gigabytes
Q: Which is the software that allows me to connect my verykool i200 to my PC?
A: You don't need any special software, follow these simple steps:
1. Go to Menu > Settings > PC Connect > USB Storage
2. Connect the data cable first fo the phone and then to the PC
3. In the Windows explorer look for the new installed volume that might appear as E, F or G depending on your system.
If you want to download files from the external memory to the PC:
1. Go to Menu > Settings > PC Connect > T-Flash Card
2. Connect the data cable first to the phone and then to the PC
Q: When I transfer files via bluetooth, the phone prompts for a code. Which is this code?
You need to type 0000 (or any 4 digit number) in both the phone sending the file and the one receiving it. The numbers must match, this offers security against other bluetooth users.
Q: How to I download music and photos from my verykool i500, i700, and i405?
A: Follow these steps:
1. When connecting the phone to your PC with the data cable you will be presented with three options:
a. USB storage
b. Webcam
c. COM Port
2. Choose option 1, USB storage3. The phone automatically loads the drivers to your PC enabling it to be detected as USB storage
4. Open your Windows explorer and you will find a removable volume D, E or F, depending on your PC
5. Copy and Paste all the files that you need.
Q: How can I assign a MP3 song to a calling ring tone?
A: Follow these steps:
Menu > Multimedia > Files > Phone or Memory Card (depending where you have placed the song)
Open > My music or the folder in which the song is located (choose the song that is going to be used as a ringtone and select)
Option > Resend > User Profile (go back to the menu and select the option)
User profile > General or the one selected
Settings > Tones > Incoming call (Choose the song from the list)
Define as ringtone > OK.
Q: How do I play MP3 music on my verykool i500?
A: Follow these steps:
Your music must be in MP3 format and copied into the my music folder
Menu > Multimedia > MP3 > List > Option > Settings (choose the phone memory or the memory card, depending where you have located your music files)
OK > Update list > OK
Now your music is ready to be played.
How do I use the external keys on my i410 or i500 to control my MP3 music?
A: For these keys to work you need to place your music files in the "my music" folder.
